Asst.Professor Area: Business Administration Affiliation: Department of Business Administration, Faculty of Management, Kattankulathur Campus, SRM Institute of Science and Technology (formerly known as SRM University).
G. Kumar; V.M. Shenbagaraman, "A study on customer's perception of online banking and e-service quality among Chennai customers", International Journal of Business Excellence, 2017, Vol.11 (1), pp.72 – 94
Miranda , A. Chandra Mohan , R. Mohan , G. Kumar4 , "Usage of Computers by Managers and Doctors in Pharmaceutical Industries", International journal of Pharmaceutical sciences Review Research ,volume 30(2), January – February 2015; Article No. 40, Pages: 220-226
G. Kumar, V.M. Shenbagaraman, A study on e-service quality dimension model
Work In Progress
G. Kumar, V.M. Shenbagaraman, "The customers’ perception of mobile banking adoption in Chennai City. An empirical assessment of an extended technology acceptance model", International Journal of Business Information Systems, Vol. X, No. Y, xxxx
Assistant Professor, SRM school of Management, SRM Institute of Science and Technology (formerly known as SRM University), Kattankulathur, since 2009 to till date