N. Santhosh Kumar

N. Santhosh Kumar
N. Santhosh Kumar

Associate Professor
Area: Business Administration
Affiliation: Department of Business Administration, Kattankulathur Campus, SRM Institute of Science and Technology (formerly known as SRM University).

Email: santhoshkumar.n@ktr.srmuniv.ac.in

Ph.D Business Administration University of Madras, 2008
M.Phil Management May 2005, Alagappa University
M.B.A   Nov 2000, University of Madras
M.A Public Administration May 1999, University of Madras
P.G. Diploma in Human Resources Management May 1997, Pondicherry University
P.G Diploma in Personnel Management & Industrial Relations June 1996, NIHRD
B.Sc Chemistry March 1995, University of Madras

Other Details:


  • Human Resources Management

Research Interest

  • Human Resource Management

Selected Publications

  • Work life balance among Teaching staff published in E-Journal in Tun Abdhul Razk University, Malaysia.2011
  • International Journal of Exclusive Management Research – “Analysis of Stress Among Higher Secondary School Students (With special reference to rural schools)” – Vol – I Issue 3 ISSN: 2249 – 8672 , Oct – Nov, 2011.
  • CHALLENGES OF MANAGING MNC EXPATRIATES THROUGH CRISES-A STUDY International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 – 6510(Online), Journal Impact Factor (2012): 3.5420
  • “EFFECTIVENESS OF TRAINING AND DEVELOPMENT AMONG EMPLOYEES IN PRIVATE BANKS (with reference to Chennai city)” -International Journal of Management (IJM), Volume 4, Issue 2 (March- April 2013)
  • EMOTIONAL INTELLIGENCE AMONG POLICE PERSONNEL (WITH SPECIAL REFERENCE TO CHENNAI CITY) - EXCEL International Journal of Multidisciplinary Management Studies - ISSN 2249- 8834 EIJMMS, Vol.3 (4), April (2013)
  • PREDICTION OF ERP SUCCESS BEFORE THE IMPLEMENTATION Presented in 19th International Conference on Industrial Engineering and Engineering Management (IE & EM 2012) – Changsha, China.
  • Assessment of Success and estimation of time frame for ERP Implementation      – International Journal of Sales & Marketing Management Research and Development (IJSMMRD) – ISSN 2249 – 6939. Vol. 3 Issue 2, June 2013, Pg.55-72.
  • PRE-ASSESSMENT MODEL FOR ERP IMPLEMENTATION - INTERNATIONAL JOURNAL OF MANAGEMENT (IJM)Volume 4, Issue 2, March- April (2013), pp. 147-168 -Journal Impact Factor (2013): 6.9071.
  • Analytical Study of Values of Business Process Outsourcing Employees to Address Issue of Attrition and Suggestion of Work Life Balance Intervention. Asian Social Science; Vol.10, No.15;2014 ISSN 1911-2017 Published by Canadian Center of Science and Education. - Scopus
  • Factors Determining the Enterprise resources planning project- success in Small and Medium Enterprises: Evidence from Indian Cases.  World Applied Science Journal 3105-11-2014 ISSN 1818-4952 2014- Scopus
  • Factors Determining the Enterprise Resource Planning Project- Success in small and medium Enterprises: Evidence from Indian cases - World Applied Science Journal(WASJ) -E-ISSN 1818-4952 –Scopus -2014
  • The Antecedents on green Marketing strategies for Ayurveda  Products in Tamil nadu-International Journal of Pharmaceutical Sciences Review and Research - 0976-044X- Scopus -2015
  • ERP Implementation success model- International Journal of Applied Engineering Research (IJAER) – Scopus
  • Economic Utilization of Fresh Graduates in Software Projects- International Journal of Applied Engineering Research (IJAER) – Scopus -2015
  • Model to Predict Schedule Variance in Software Application Development Projects- Indian Journal of Science and Technology-Scopus -2016
  • Assessment of Person-Job Fit Perception and Work Adjustment of New Academics in Tamil Nadu - International Journal of Pharmaceutical Sciences Review and Research. Scopus -2016
  • Emotional Intelligence and Harms Being Faced by Women Entrepreneurs in Rural Areas (With special evidence from MSME in Tamilnadu) International Journal of Pharmaceutical Sciences Review and Research. Scopus -2016
  • Supply Chain strategies for Green Edible Agricultural Products in India: A Farmer Perspective International Journal of Management and Development studies ISSN Online 2320 -0685 ISSN Print 2321-1423 Impact Factor - 0.715
  • Model to Predict IT support and Maintenance projects profit margin thrust area: Information and communication technology / Human Capital -  Journal of Management and Science ISSN 2250 -1819 EISSN 2249 – 1260 Impact Factor: 0.654 / Quality factor :1.30 Vol.1 Pg. No 131 - 138 January 2017. International Conference Special Issue on "PRISM OF POSSIBILITIES" Business Opportunities & Challenges in the Global Era.  Loyola College, Chennai 19th & 20th January 2017.
  • Role of HR to Revive the Business as is During Chennai Floods- 2015. International Journal of Management and Social Science Research Review ISSN 2349 -6746 EISSN 2349 – 6738 Impact Factor: 3.996 Vol.1 Issue No: 3 Pg. No 17 – 21 January 2017 ICSSR Sponsored National Conference on "STRATEGIC HUMAN RESOURCE PRACTICES" ON 24TH January 2017
  • Model to Predict Customer Satisfaction (C-SAT) for IT Software Application Development Projects - Journal of Advance Research in Dynamic and Control Systems – July 2017 – Scopus
  • Published and presented a research paper entitled “Digital India – Transforming Customer Relationship Management in Higher education” in SIMS Annual International Research Conference conducted 14-16 December 2017.
  • Participated in Author workshop on “How to Write and publish Scientific Articles and Manuscripts” on 12th April 2018 at SRMIST.
  • Participated in FDP on “Research Skill Development” Organized by School of Management, 23 – 25 January 2019. 
  • Presented paper at National Conference on Innovation & Organizational Changes in the Contemporary Arena- Behaviour Model of People involved is a key critical success factor for ERP Implementations at Vellamal Engineering College, Chennai July 2010. Published in INNOVATION & ORGANIZATIONAL CHANGES - ISBN No 978-93- 80627-27-4

Papers Presented

International Conferences

  • Presented paper at International Conference on "Global Recession and its Impact" - New Paradigm shift of HR during Global recession at Nehru Institute of Management Studies. Coimbatore. Feb 2010
  • Presented paper at International Seminar on Recent Trends in Global Business Order - Impact in Asia on "Prevent and Cope with Stress" at Vivekanandha Institute of Information and Management Studies - Tiruchengode. January 2009
  • Presented paper at International Seminar on Managing Global Recession Opportunities & Challenges on "Human Capital for Global Managing & Challenges" at KSR School of Management, Tiruchengode. March 2009
  • Presented paper at International Seminar on "Global Business Climate - Impact in India" on Opportunities' from Global Economic Crisis, at Annai Mathalmmal Sheela Eng. College, Namakkal. October 2009
  • Attended and presented paper in International conference on Managerial issues in the Globalized Era, at SAIMR, Erode on Oct 17th & 18th 2007

National Conferences

  • Presented paper at National Seminar on "Economic Empowerment of Rural Women Through Entrepreneurial Development Skills Issues and Challenges" - Building Bridges Breaking Barriers (4B - Conceptual View for Women Entrepreneurs) at Adikavi Nannaya - Rajahmundry, A.P. October 2009
  • Presented paper at UGC Sponsored National Seminar on Changing Dimensions of Human Resources in the Globalised Scenario on "Managing Human Capital for Global Challenges in India" at Gobi Arts & Science College, Gobichettipalayam. February 2009
  • Presented paper at National Seminar on Global Business Environment on "Employees perspectives towards their job in ITES BPO Industry" at PRIMS - Salem. January 2009
  • Attended and presented a paper in National Conference on Innovation & Creativity in Management at Kristu Jayanti College, Bangalore on 28th and 29th 2008
  • Presented and Attended the National Conference on Service Sector "Changing role of Service Sector - A Global Perspective" at Kalasalingam University, Krishnankoil on 7th & 8th Mar 2008
  • Presented and Attended the National Seminar on "Emerging Trends in Services sector in India" D. G. Vaishnav College, Chennai on 17th & 18th Dec 2007
  • Attended and presented paper in National Seminar on "Ethics & Human values" at D.B. Jain College, Chennai on 6th Oct 2007
  • Attended and presented paper in International Conference on Global Business Strategy in Competitive Environment, at Sai Ram Institute of Management Studies, Chennai on 21st & 22nd Sep 2007
  • Attended Conference & presented paper on E-Learning at Bishop Heber College, Trichy
  • Presented a Paper on Changing scenario of Total Learning Process Management for HRD professionals, at Mangalore University, Mangalore. March 2006
  • Presented a Paper on Customer Relationship Management through Customer Service Excellence, at M.O.P Vaishnav College, Chennai. February 2006
  • Attended Inter Collegiate Symposium on Logistics and its Future Potential in India, at Loyola College, Chennai. February 2006
  • Attended the National Seminar on Information Communication Technologies with Human Face, at Loyola College, Chennai. February 2006
  • Presented Paper on Women in Enterprise Development - Challenges and Opportunities, at J.B.A.S College of Women, Chennai. February 2006
  • Presented a Paper on Customer Relationship Management at Bharathidasan University, Trichy. February 2006
  • Presented paper on Consumer Behaviour in Cyber Banking at Sacred Heart College, Tirupattur. August 2005
  • Guiding 8 Ph.D (Research Scholars)
  • Member in Board of Studies & Board of Examination in Karnataka State Open University
  • Chaired Session in National Conference held in Loyola Institute of Engineering Technology

Ph.D Details

  • Guided and Awarded SIX Ph.D candidate.
  • Guiding 7 Ph.D (Research Scholars) in SRM University.

Academic Experiences

  • Assistant Professor (S.G), Department of Business Administration, SRM Institute of Science and Technology (formerly known as SRM University) since August 2008
  • Ph. D - Research Scholar (Full time), D. B. Jain College from July 2005 - May 2007
  • Lecturer in Business Administration Department, Madras Christian College, from July 2003 to June 2005
  • Lecturer in Business Administration Department, Sriram College Of Arts & Science, from July 2001 to July 2003

Other Professional Experiences

  • Served as an External examiner for conducting Ph.D Viva voce examination for Bharathiyar University &  St.Peter’s University.
  • Co-ordinated National Youth Conference at SRM University.
  • Conference Director of International Conference on HR The Era of CURE, SRM School of Management. October 2018.
  • Coordinated Pudiyathalaimurai SME – EXPO Sep 2018.
  • Market Intelligence Researcher, HRworkbench, Chennai, April 2007 to July 2008
  • Executive - Administration, Mass Power Controls, Chennai, January 1999 to March 2001
  • Trainee in Personnel Department, Sundaram Clayton Ltd, Chennai, from December 1997 to December 1998
  • Contributed in preparing the document for Personnel Department for Deming Audit in Sundaram Clayton Ltd
  • Documentation done for ISO audit in Sriram College of Arts & Science
  • Presented the Documentation to the ISO Audit Committee.

Workshops/Seminars and Conferences

  • Participated in FDP on Model Building Techniques July’2014.
  • Participated in International Conference on Sustainable Global Business Models – A Financial Perspective. Feb’2014.
  • Participated in International conference on Emerging Trends in Management, Commerce, Education and Economics 13’Feb 2015.
  • Resource Person for the International Conference Held at Faculty of Management, SRM University, March 6th 2015.
  • Participated in training program on "Peak Performance " April 2008 in Dubai

Achievements and Awards

  • Serving as a Doctoral Committee member for Ph.D candidate in Hindustan University, AMET University, Chennai.
  • Senior member of the IEDRC (International Economics Development Research Center)
  • Board of Studies Member in Karnataka State Open University.
  • Chairman for Board of Examination (MBA), Periyar University, Salem.